REFUND POLICY
Returns
We offer a 30-day return policy from the date of delivery.
To be eligible for a return:
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Item must be unused
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In original packaging
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Proof of purchase required
Non-Returnable Items
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Final sale items
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Gift cards
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Personalized products
Refund Process
Once your return is received and inspected:
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Refund will be processed to original payment method
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Processing time: 5–10 business days
Shipping costs are non-refundable unless item is defective.
Damaged or Defective Items
If your item arrives damaged, contact us within 48 hours of delivery.
Email: contato@concepthome.com